Get to Know Hanson’s Auto Detail

Your Guide to Our Business, Services, and Policies

Answers to your questions are here!

Welcome to the Hanson's Auto Detail Frequently Asked Questions (FAQ) page. We understand that you may have questions about our auto detailing services, pricing, appointment scheduling, and more. We've compiled this comprehensive guide to provide you with quick and informative answers to common inquiries. Whether you're a new customer seeking to learn more about our services or a returning client looking for details, you'll find the information you need right here. If you can't find the answer you're looking for, please don't hesitate to reach out to us directly – we're here to assist you on your journey to maintaining and enhancing the beauty of your vehicle. Explore the questions and answers below to discover everything you need to know about Hanson's Auto Detail.

General

  • Hanson's Auto Detail has been proudly serving the Scottdale, PA area for 5+ years.

  • You can find us at 206 Porter Ave, Scottdale, PA 15683. It's our pleasure to serve you at our convenient location.

  • We are open from Monday through Friday, 9:00 am to 6:00 pm. We also have limited weekend appointments available. All our services are provided by appointment to ensure the highest quality of care for your vehicle.

  • Yes, we are fully insured through Penn National, giving you peace of mind when entrusting your vehicle to our care.

  • Absolutely! We take pride in our certification as Detailers by the International Detailing Association (IDA).

  • Yes, we are an accredited ceramic coating shop by System X, showcasing our commitment to quality and excellence in the industry.

  • You can reach us by phone at 724-309-6438 or via email at bill@hansonsautodetail.com. We're always here to assist you with any questions or appointment scheduling.

  • Yes, you can stay updated on our latest news, promotions, and tips by following us on Facebook, Instagram, Pinterest, and YouTube, and always include #HansonsAutoDetail when using hashtags related to our business. Links at bottom of page.

Services and Pricing

  • We offer a range of auto detailing services, including ceramic coating, paint correction, exterior detailing, and interior detailing. Each service comes in three levels: Basic, Plus, and Deluxe, allowing you to choose the level that suits your needs and budget.

  • Ceramic coating prices vary depending on the condition of your vehicle and your coating of choice. To get an accurate quote, please contact us, and we'll be happy to provide you with a customized estimate.

  • Certainly! We offer competitive pricing for our detailing services, with options for every budget. Our Basic, Plus, and Deluxe packages provide varying levels of service, ensuring that you can choose the one that best suits your needs and preferences.

  • Yes, we do! In addition to our standard packages, we offer specialized services such as headlight restoration and interior leather repair/rejuvenation. These services can be added to any package or purchased separately.

  • No! We have simple, straight-forward, pricing based on the service. There is a different pricing structure for large vehicles like RV's and commercial vehicles and the like. Please contact us for a personalized quote.

  • We occasionally run special promotions and discounts. To stay updated on our current offers, please join our email list and follow us on social media. Additionally, we offer our Rewards Program to our clients as a token of appreciation for their continued support.

  • We accept various payment methods, including credit cards, cash, electronic payments, ACH, as well as a couple Buy Now, Pay Later options. You can inquire about specific payment options when booking your appointment.

  • Absolutely! We encourage you to reach out to us for a price estimate based on your specific needs and vehicle. Our team will be happy to provide you with a customized quote to help you plan your auto detailing service. Final pricing will be determined only during an in person vehicle inspection either during a consultation and/or vehicle drop off.

  • We believe in transparency, and we strive to provide accurate pricing information upfront. There are no hidden fees, and any additional charges would be discussed with you before proceeding with the service. Also, we do not charge a credit card fee.

Appointments and Booking

  • Scheduling an appointment with us is easy! You can do so by giving us a call at 724-309-6438 or by visiting our website at hansonsautodetail.com and using our online booking system. Choose a convenient date and time that works for you.

  • Yes, all of our services are by appointment to ensure that we can provide the highest level of quality and attention to your vehicle. We recommend scheduling in advance to secure your preferred time slot.

  • Absolutely! You can book multiple services during a single appointment. If you're unsure about which services are right for your vehicle, feel free to reach out to us, and we'll help you customize your appointment.

  • When booking, we'll need details about your vehicle, such as the make, model, and current condition. Additionally, let us know which services you're interested in, and we'll guide you through the process.

  • We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly request at least 24 hours' notice. This allows us to accommodate other clients. Please contact us to make any changes to your appointment. Click for full details.

  • Yes, we do require a non-refundable booking fee of 20% when you schedule an appointment. This fee is applied to the total cost of your chosen auto detailing services. If you need to cancel your appointment and do not wish to reschedule, please note that the fee is non-refundable as per our cancellation policy. However, if you choose to reschedule, the fee will be applied to your new appointment date and time, reducing the cost of your service.

  • It's a good idea to book your appointment as early as possible, especially if you have specific date preferences. We are routinely booking about 2 weeks out. However, we also strive to accommodate last-minute appointments whenever our schedule allows. Feel free to reach out to us for availability.

  • If you need to change your appointment time, please contact us at your earliest convenience. We'll do our best to accommodate your request and find a new time that suits you.

  • Yes, you can book an appointment as a gift for someone else. Simply provide their contact information and any specific details you'd like us to know, and we'll take care of the rest.

Specialized Services

  • Headlight restoration is a process that involves cleaning, polishing, and sealing your vehicle's headlights to remove oxidation and haziness. It's necessary to improve visibility while driving at night and enhance the overall appearance of your vehicle.

  • The cost of headlight restoration depends on the condition of your headlights. Typically from $125 per pair. To get an accurate price estimate, please contact us, and we'll assess your headlights' needs.

  • Interior leather repair and rejuvenation is a specialized service that restores and refreshes leather surfaces in your vehicle's interior. It helps repair minor damage, such as scratches and scuffs, and revitalizes the appearance of your leather, making it look like new.

  • While we specialize in repairing minor leather damage, significant tears or deep scratches may require more extensive repair work. Contact us to discuss your specific leather repair needs, and we'll provide guidance on the best course of action.

  • Yes, you can add headlight restoration or interior leather repair/rejuvenation services to any of our detailing packages. This allows you to customize your appointment and address multiple aspects of your vehicle's care in one visit.

  • We take pride in the quality of our work, and customer satisfaction is our priority. We warrant headlight restoration for 5 years. We do not guarantee leather repair, but we find the new finish to last just like the manufacturers does. If you have any concerns, please don't hesitate to reach out to us.

  • The duration of these services can vary depending on the extent of the work required. Typically, headlight restoration can be completed in a few hours, while leather repair/rejuvenation may take longer (1-2 days), especially for extensive repairs.

  • Yes, we'll provide you with maintenance tips and recommendations to ensure that the results of headlight restoration or leather repair last as long as possible. Proper care can extend the longevity of these services.

CarCare Concierge Service

  • Our CarCare Concierge Service is a premium offering designed for your convenience. We provide vehicle pickup and drop-off options, ensuring that you can enjoy our auto detailing services without leaving your home or office.

  • It's simple! When you schedule your appointment, let us know that you'd like to use our CarCare Concierge Service. We'll arrange a convenient time to pick up your vehicle, perform the requested services at our detailing shop, and then return it to you once the work is complete. Or to provide you chauffeur service.

  • It is FREE up to 4 miles from our shop. Yes, there is a fee associated with our CarCare Concierge Service to cover the additional time and resources required for vehicle pickup and drop-off. The fee will be included in your total service cost. Also, toll fees are extra.

  • We currently offer our CarCare Concierge Service to customers within a 60 mile radius of our detailing shop in Scottdale, PA. Please contact us to confirm if your location is within our service area.

  • Yes, you can work with our team to schedule a pickup and drop-off time that suits your needs and availability. We aim to provide flexibility to accommodate your schedule.

  • Yes, you can use our CarCare Concierge Service for all our detailing services, including ceramic coating, paint correction, exterior detailing, and interior detailing. It's a convenient option for any service you choose.

  • To ensure a smooth pickup and drop-off process, please remove any personal items and valuables from your vehicle before our team arrives. This will help us provide efficient and secure service.

  • Absolutely! Our team is fully insured, and we take every precaution to handle your vehicle with care and professionalism during pickup and drop-off. Your vehicle's safety and security are our top priorities.

  • We understand that convenience is essential, and we strive to accommodate your needs. While our regular business hours for the CarCare Concierge Service are Monday through Friday, 9:00 am to 6:00 pm, we do make every effort to provide concierge services outside of these hours whenever possible. Please reach out to us, and we will do our best to arrange a pickup and drop-off time that works for you, even if it falls outside our standard hours of operation. Your satisfaction and convenience are our priorities.

Certifications and Accreditation

  • Yes, we are proud to be certified detailers. This means that our team has undergone rigorous training and testing to meet the standards set by the International Detailing Association (IDA). It reflects our commitment to professionalism and quality in the auto detailing industry.

  • Certification by the International Detailing Association (IDA) is a mark of excellence and expertise in auto detailing. It demonstrates our dedication to upholding the highest industry standards and providing top-quality services to our customers.

  • Yes, we are an accredited ceramic coating shop by System X. This accreditation signifies our expertise in applying ceramic coatings, a specialized and protective treatment for your vehicle's paint.

  • Yes, we are proud to hold certifications for aviation detailing and ceramic coating. We are certified by System X and SparrowHawk, trusted names in aviation detailing and protection. This certification reflects our expertise and ability to provide specialized care and ceramic coating services for aircraft, ensuring the same level of quality and protection in the aviation industry as we do for automotive detailing. Your aircraft is in capable hands with our certified team.

  • Certifications and accreditations assure our customers of our knowledge, skill, and commitment to providing the best possible service. It means that you can trust us to deliver high-quality results and professional care for your vehicle.

  • Yes, our technicians are extensively trained in specialized services such as ceramic coating application. You can have confidence in their expertise to protect and enhance your vehicle's appearance.

  • Certification and accreditation indicate a commitment to quality and professionalism. While non-certified shops may offer good service, choosing a certified and accredited shop like ours provides added assurance of industry expertise and adherence to best practices.

  • You can verify our certifications by visiting the official website of the International Detailing Association (IDA) and calling System X, where our credentials are listed. Additionally, you can contact us directly if you have any questions or need more information about our certifications and accreditations.

  • Our pricing is based on the level of service and the specific needs of your vehicle. While certifications and accreditations reflect our commitment to quality, they are not direct factors in pricing. We aim to offer competitive and transparent pricing for all our customers.

Customer Satisfaction

  • We take pride in our outstanding customer satisfaction rating, with a 5.0 customer rating on both Google and Facebook. It reflects our commitment to delivering exceptional service and ensuring our customers are delighted with the results.

  • Yes, we stand by the quality of our work. We offer a satisfaction guarantee for our detailing services. If you have any concerns or are not completely satisfied with our work, please reach out to us, and we will make it right.

  • We actively encourage feedback from our customers after each service. This helps us understand their needs and preferences better and allows us to continually improve our services to meet and exceed their expectations.

  • Yes, you can find reviews and testimonials from our satisfied customers on our website, Google, and Facebook. We value our customers' feedback and are proud to share their experiences with you.

  • Customer satisfaction is our priority. If you have any concerns or issues with our services, please contact us immediately. We will listen to your feedback and take the necessary steps to address and resolve any issues to your satisfaction.

  • Yes, we value our loyal customers. We offer our Rewards program to show our appreciation for their continued support. It's our way of saying thank you for choosing Hanson's Auto Detail.

  • You can easily update your profile details here to ensure you receive all your Rewards benefits, birthday rewards, and exclusive offers.

  • We welcome your feedback and encourage you to share your experience with us. You can leave a review on Google or Facebook, or you can contact us directly by phone or email. We appreciate hearing from you and using your feedback to improve our services.

  • When you choose Hanson's Auto Detail, you can expect exceptional customer service from our friendly and professional team. We are dedicated to ensuring your satisfaction at every step of the detailing process, from booking your appointment to the final result.

Payments and Discounts

  • We offer a variety of convenient payment options, including credit cards, cash, ACH (Automated Clearing House) transfers, digital payments like Apple Pay and Google Pay, and Buy Now, Pay Later (BNPL) options. Choose the method that works best for you.

  • Yes, we accept credit card payments, providing a secure and convenient way to pay for your services.

  • Absolutely, we accept cash payments for our services. You can pay in cash at the time of your appointment.

  • Yes, we offer ACH payment options, allowing you to make electronic payments directly from your bank account.

  • Yes, we support digital payments through popular platforms like Apple Pay and Google Pay, ensuring a seamless and cashless payment experience.

  • Yes, we offer Buy Now, Pay Later (BNPL) options through Affirm and AfterPay, giving you the flexibility to spread the cost of your auto detailing services over time.

  • The Hanson's Auto Detail Rewards program is our way of showing appreciation to our loyal customers. When you join the program, you earn points for each service you receive. These points can be redeemed for exclusive rewards and promotions on future detailing services.

  • Enrolling in the Hanson's Auto Detail Rewards program is free and easy. Points accrue with each service, allowing you to unlock rewards and benefits as you continue to choose Hanson's Auto Detail.

Contact us.

(724) 309-6438

206 Porter Ave
Scottdale, PA 15683